Government of Andhra Pradesh
The Right to Information Act, 2005 {DISTRICT TREASURY Srikakulam}
CHAPTER-5
NORMS SET FOR THE DISCHARGE OF FUNCTIONS [SECTION 4 (1) (b) (iv)]
5.1 Please provide the details of the norms / standards
set by the public authority for the discharge of its functions / delivery of
service
The norms / standards set by the department for the discharge of its functions /
delivery of services were already issued by way of formulation of citizen
charter and the contents therein are as follows:-
| S.No. | Function/ Service | Time frame | Reference documents prescribing the norms (Citizen's Charter, Service Charter etc.) |
| 01 | Enfacement of Challans | Instantaneously | Citizen Charter |
| 02 | Enfacement of Cheques of Deposits | Same Day | Citizen Charter |
| 03 | Passing of Pay Bills | Scheduled time | Citizen Charter |
| 04 | Reconciliation Departmental Figures | 2 days | Citizen Charter |
| 05 | Supplementary Bills | 3 days | Citizen Charter |
| 06 | Loans Bills | 3 days | Citizen Charter |
| 07 | TA, TTA, FTA, LTC Bills | 3 days | Citizen Charter |
| 08 | Contingent Bills | 3 days | Citizen Charter |
| 09 | G.P.F. Advances | 3 days | Citizen Charter |
| 10 | Issue of certificates of credit | 2 days | Citizen Charter |
| 11 | Other Bills | 3 days | Citizen Charter |
| 12 | Forwarding of G.P.F. authorisations to STOs | 3 days | Citizen Charter |
| 13 | Communication of Budget authorisations to STOs | 3 days | Citizen Charter |
| 14 | Forwarding, Transfer of PPOs | 3 days | Citizen Charter |
| 15 | Refund Bills | 4 days | Citizen Charter |
| 16 | Adjustment Bills of DA to GPF | 5 days | Citizen Charter |
| 17 | Verification of missing credits | 5 days | Citizen Charter |